- Difficulty in delivery verification (proof of delivery)
- Huge amounts of paperwork
- Usage of multiple non-integrable third-party systems
- No system to store & organize the customer information
- Bottleneck of resources
Four phased approach was used to overcome the problem
Identify and understand the user needs.
Develop a user experience and information architecture that meets needs.
Front end and back end development based on latest coding standards .
- Big Data for handling and management of user data and patient records
- Data analytics for the performance improvements in applications
- Node.Js & native IOS for development and implementation
- OCR, template management
- We created the strategy and developed systems to revolutionize brick and mortar business that involved the digital transformation
- Entire workflow by revamping the documentation flow, reorganizing the communication processes
- Decentralized the data creating fully integrated systems for the separate components of the business
- Requirement analysis
- Feasibility Study
- Data management strategy
- Development and integration
- Complete business process automation
- Increased customer satisfaction index
- Resource bottleneck removal
- Op-Ex (operational expenses) reduction